Data deletion
What Revenuewise keeps from the services you connect, and how to have it deleted.
Connected services
We keep only what we need to run the features you turned on. Disconnecting stops new data from coming in and revokes our access; to have the data we already hold deleted too, send a request as described below.
Meta · Facebook Pages, Instagram and Meta Ads
Show and reply to Facebook recommendations, publish posts, and run ads from your own ad account.
What we keep
- Access tokens Meta issues when you connect
- Your Facebook Page's name and ID, and your linked Instagram account's username and ID
- Recommendations (reviews) on your Page and the replies you send through Revenuewise
- Posts you publish to Facebook or Instagram through Revenuewise
- Your ad account ID, and the campaigns you run through Revenuewise with their results
Disconnect
- In Revenuewise: Settings → Integrations → Disconnect next to Facebook or Instagram. Your ad account can't be disconnected in the app yet: remove our access at Meta or email us.
- At Meta: On Facebook: Settings & privacy → Settings → Business integrations → Revenuewise → Remove. Open
Google · Google Business Profile, Google Ads and Google Calendar
Show and reply to Google reviews, publish posts to your Business Profile, run search ads, and keep booked times off your calendar's busy blocks.
What we keep
- Access and refresh tokens Google issues when you connect, and the email address of the connected account
- Your Business Profile location's name and ID
- Reviews on your Business Profile and the replies you send through Revenuewise
- Posts you publish to your Business Profile through Revenuewise
- Your Google Ads customer ID, and the campaigns you run through Revenuewise with their results
- The start and end times of busy blocks on your primary calendar, never event titles, guests or places
Disconnect
- In Revenuewise: Settings → Integrations → Disconnect next to Google for Business Profile; Bookings → Availability → Google Calendar → Disconnect for your calendar. Your Google Ads account can't be disconnected in the app yet: remove our access at Google or email us.
- At Google: In your Google Account: Security → Your connections to third-party apps & services → Revenuewise → Delete all connections. Open
Mindbody · Mindbody class schedules
Keep the class schedule on your website in sync with Mindbody.
What we keep
- Your Mindbody Site ID
- Your class schedule as imported from Mindbody
Disconnect
- In Revenuewise: Website → Class schedule → Where your schedule comes from → Disconnect.
- At Mindbody: Mindbody can remove Revenuewise's access to your site; contact Mindbody support.
Stripe · Stripe payments
Take payments from your clients for bookings, paid out to your bank account.
What we keep
- Your Stripe account ID
- Records of payments and refunds made through your booking page (amounts, dates and the client they belong to)
Disconnect
- In Revenuewise: email us (see Request deletion) and we'll disconnect it for you.
- At Stripe: Your Stripe account is yours and Stripe keeps its own records under its privacy policy. To close it, use your Stripe dashboard or contact Stripe. Open
Request deletion
Email support@revenuewise.app with the subject “Data deletion request”. Include the email address you sign in to Revenuewise with (or your business or Page name if you don't have an account), and say which services the request covers, or “everything” to delete your whole account.
We confirm that we received your request within 2 business days and delete the data within 30 days, then email you once it's done. Records we're required by law to keep, such as invoices and payment records, are kept only as long as the law requires.
If you booked with a business that uses Revenuewise
The business you booked with decides what happens to your details, so ask them first. If you can't reach them, email us and we'll pass your request on and help them carry it out.